Q&A

1. I’d like to request a return transportation service besides the stay hotel….
Our pick-up service can pick you up at more than just the hotel, Malls or Restraunts are valid but if the place is not safe we will refuse the pick-up, so please ask in advance.

2. I’m pregnant, but can I participate?
It’s not a problem. It will be up to your decision.

3. Can I hold my child on my lap and board the plane?
Children must be more than 2 years old to meet the Seating requirements by the aerial way.
After putting on a cuddle strap, Children less than 2-year-old child can load on the adults lap 
and ride together outside the capacity.

4. What happens to a reserved day in case of bad weather?
SKY GUAM will consider to operate on the day of the tour depending on the weather .If it is cancelled, we will reschedule or refund. Guam’s weather will change often, so we might ask you to wait a moment in our office.

5. Is it necessary to buy insurance?
SKY GUAM has insurance for 100,000,000 yen and 1 accident of 400,000,000 yen in one seat.

6. I have 5 people in my family, is it possible to combine a flight?
Our Aircraft will be a 4 seater, so 3 people can ride together except for our pilot.In case of 5 people in a family 2 planes will be needed.